Privacy policy
Effective Date: July 4, 2025
This Privacy Policy explains how Buildcraft (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or subscribe to our design services.
Privacy policy
Effective Date: July 4, 2025
This Privacy Policy explains how Buildcraft (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or subscribe to our design services.
1. Information We Collect
We may collect the following types of information when you use our site or services:
A. Personal Information
Full name
Email address
Company name
Billing information (processed securely via Stripe or other third-party processors)
Phone number (if provided during communication or scheduling a call)
B. Usage Information
IP address
Browser type and version
Device and operating system
Pages visited and time spent on site
Referral sources
C. Project Content
Any files, brand assets, or instructions submitted through Trello or email
2. How We Use Your Information
We use your information to:
Provide and manage your design service subscription
Communicate with you about your account or requests
Respond to inquiries or support requests
Process payments and invoices
Improve our website, offerings, and customer experience
Share completed work in our portfolio (see section 5)
We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Tracking
We use cookies and similar tracking technologies to understand how users interact with our site. This includes tools like Google Analytics.
You can disable cookies through your browser settings, but it may affect functionality on our site.
4. Payment Processing
All payments are securely processed through trusted third-party services such as Stripe. We do not store full credit card information on our servers.
5. Use of Client Work in Portfolio
By default, we reserve the right to showcase completed work as part of our portfolio, website, and promotional materials.
If you wish to exclude specific projects or files from public display, you may request this in writing, and we will honor that request.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee complete security.
7. Your Rights
Depending on your location, you may have the right to:
Access the data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of communications or cookies
To exercise any of these rights, please contact us using the information below.
8. Third-Party Services
Our site may contain links to third-party tools or platforms (e.g., Trello, Cal.com, Stripe). These platforms have their own privacy policies and we encourage you to review them independently.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or store information from anyone under this age.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, the “Effective Date” at the top will be revised. Continued use of our site or services after updates constitutes acceptance of the new terms.
Contact
For questions regarding these terms, contact:
info@buildcraft.com
Buildcraft, Austin, TX
1. Information We Collect
We may collect the following types of information when you use our site or services:
A. Personal Information
Full name
Email address
Company name
Billing information (processed securely via Stripe or other third-party processors)
Phone number (if provided during communication or scheduling a call)
B. Usage Information
IP address
Browser type and version
Device and operating system
Pages visited and time spent on site
Referral sources
C. Project Content
Any files, brand assets, or instructions submitted through Trello or email
2. How We Use Your Information
We use your information to:
Provide and manage your design service subscription
Communicate with you about your account or requests
Respond to inquiries or support requests
Process payments and invoices
Improve our website, offerings, and customer experience
Share completed work in our portfolio (see section 5)
We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Tracking
We use cookies and similar tracking technologies to understand how users interact with our site. This includes tools like Google Analytics.
You can disable cookies through your browser settings, but it may affect functionality on our site.
4. Payment Processing
All payments are securely processed through trusted third-party services such as Stripe. We do not store full credit card information on our servers.
5. Use of Client Work in Portfolio
By default, we reserve the right to showcase completed work as part of our portfolio, website, and promotional materials.
If you wish to exclude specific projects or files from public display, you may request this in writing, and we will honor that request.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee complete security.
7. Your Rights
Depending on your location, you may have the right to:
Access the data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of communications or cookies
To exercise any of these rights, please contact us using the information below.
8. Third-Party Services
Our site may contain links to third-party tools or platforms (e.g., Trello, Cal.com, Stripe). These platforms have their own privacy policies and we encourage you to review them independently.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or store information from anyone under this age.
10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, the “Effective Date” at the top will be revised. Continued use of our site or services after updates constitutes acceptance of the new terms.
Contact
For questions regarding these terms, contact:
info@buildcraft.com
Buildcraft, Austin, TX